Training and Qualification

Act as a first point of contact for system user and reporting queries. Maintain and administer the environment with configuration such as new job titles, cost centres, work schedules etc. Coordinate the preparation, production and distribution of weekly/monthly/quarterly reports. Support system actions based on HR/yearly calendar e.g. performance and pay review cycles, holiday period-end processing. Partner with internal colleagues across the organisation, as well as 3rd party vendors as needed for system maintenance and first line of support for systems issues. Support system changes through to implementation, ensuring testing has been undertaken and changes are communicated effectively. Identify opportunities to improve data quality and integrity and support the delivery and implementation of this. Produce and maintain documentation e.g., workbooks, training documentation etc. Provide end user support to ensure adoption and ease of use. Provide support for cyclical and ad-hoc activity including projects and HR initiatives. Additional / ad hoc duties as required to meet the needs of the business.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills

GCSE or equivalent Maths and English (Grade A*-C/9-4) Essential

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

Clarksons

Commodity Quay St Katharine Docks London E1W 1BF

Provider

BABINGTON BUSINESS COLLEGE LIMITED