Job Description

At Hyundai, you'll be working within a fast-paced, challenging, environment, where you'll be encouraged to push boundaries and challenge convention. As a global automotive manufacturer, and one of the fastest growing, you'll have the opportunity to work within an international business environment and grow with the company.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard. They will also be required to study towards achieving level 2 maths and English Functional Skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Level 2 Customer Service Practitioner Apprenticeship Standard Standard Training will include: Nationally recognised qualifications IMI Level 2 Certificate in Customer Service for the Automotive Industry ATA Accreditation Customer Service Advisor Bespoke Hyundai certified training Functional Skills maths and English (if needed) Where you'll work Leek Road Stoke-On-Trent ST1 6AL

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: Maths And English (grade 9-4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Non judgemental Patience Other The candidate must be available to start as soon as possible and be able to travel to the workplace according to the working hours. The candidate must be able to attend the block release training weeks in Nottingham. The current National Minimum Wage (NMW) rate for apprentices is £5.28 per hour. This applies to 16-18year old apprentices and those aged over 18 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. * Please note that anyone under the age of 18 will only work a maximum of 40 hours per week. Any role which exceeds these hours on advert will be amended accordingly to fall in line with the legislation * Please note that if the successful applicant is found prior to the closing date the vacancy maybe withdrawn early

Employer

Stockport Hyundai (Holdcroft)

Stoke-On-Trent, ST1 6AL

Provider

NOTTINGHAM COLLEGE

About Employer

Welcome to Holdcroft Hyundai. As your authorised Hyundai retailer, we're dedicated to providing exceptional service and driving progress for humanity with electrified vehicles tailored to your needs. Explore our diverse range of Hyundai models, from stylish saloons like the IONIQ 6 to versatile SUVs like the TUCSON. Our team is here to ensure a seamless buying experience with our state-of-the-art service centre staffed by trained technicians, dedicated to keep your Hyundai running smoothly. At Holdcroft Hyundai, we're more than just a retailer €“ we're part of your community. Thank you for choosing us for all your automotive needs.