Job Description

The ICT apprentice serves as the first point of contact for technical support inquiries. The role involves diagnosing and resolving basic IT issues, escalating problems, and maintaining documentation. You will assist in maintaining IT systems, network infrastructure, and cloud operations under the guidance of senior technicians and IT managers.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the Just ITapprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Where you'll work 25 Worship Street London EC2A 2DX

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: Math and English (grade C/4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working

Employer

BACK 2 WORK GROUP LIMITED

London, EC2A 2DX

Provider

JUST IT TRAINING LIMITED

About Employer

Back2Work Complete Training provides Pre-Employment Training throughout the UK, which acts as both a recruitment service for employers and an employment service for those who are unemployed.