Job Description

Resolve problems associated with operating systems, networks, software, hardware, printers etc. Service desk support - diagnosis of IT issues and supporting users remotely using remote connection tools Installation of new software and hardware Maintain and fix other computing equipment Assist in system upgrades and system maintenance Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Social media and website updates Supporting staff to implement new technologies in the workplace Working with a range of technology hardware - Android, Windows, Mac Supporting software development and implementation Supporting the use of database systems and Content Management Software Use of a ticketing system for task allocation/monitoring

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Logical, Team working, Initiative

GCSE or equivalent English (Grade Level 4) EssentialGCSE or equivalent Maths (Grade Level 4) Essential

Apprenticeship Standard

Information communications technician Level 3 (A level)

Employer

COMPUTEAM LTD

SUITE 443 BROADSTONE MILL BROADSTONE HOUSE BROADSTONE ROAD SK5 7DL

Provider

NOWSKILLS LIMITED