Job Description

Duties will include: Answering customer enquiries over the phone, by email and face to face Processing sales orders and quotations Providing after sales support Helping with tool repairs Sorting out larger orders for Kanban systems The training you will be getting Customer Service Practitioner Level 2 apprenticeship standard Functional Skills in Maths and English, if required What to expect at the end of your apprenticeship Possibility for the right candidate to secure a full time job and continue developing in the role. To be decided upon completion of qualification.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Patience

GCSE or equivalent English (Grade 4 and above) DesiredGCSE or equivalent Maths (Grade 4 and above) Desired

Apprenticeship Standard

Customer service practitioner Level 2 (GCSE)

Employer

RIVET HOLDINGS LTD

KEYS BUSINESS VILLAGE KEYS PARK ROAD HEDNESFORD WS12 2HA

Provider

P.T.P. TRAINING LIMITED