Job Description

Provide 1st line IT support to staff and students Use the college Service Desk solution to manage and prioritise your workload under the direction of the IT Support Team Leader Install and support college IT hardware - computers, printers, telephones Provide support for applications deployed to college devices Use Active Directory to create and modify users and other objects Produce support documentation where required Provide IT Support for college events Provide support to end users in connecting to the Wireless network Completing routine room checks and asset audits as part of a proactive approach to support

Required Skills & Qualification

Communication skills, Attention to detail, Organisation skills, Team working

GCSE or equivalent 3 of any subject (Grade 4+ (A* - C)) EssentialGCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Apprenticeship Standard

Information communications technician Level 3 (A level)

Employer

Loreto Sixth Form College

Chichester Road, Manchester M15 5PB

Provider

QA LIMITED