You will be working alongside the team of currently, 9 support staff Taking support tickets from customers, communicating with the users, listening and resolving their issues by remote access via their RMM and ticketing system Work on special projects, investigating new technology and services Collaborating with other team members and individually They encourage staff to further their certifications by mentoring and paying fees The team work closely together providing a great working environment
Attention to detail, Communication skills, IT skills, Problem solving skills
GCSE or equivalent English (Grade 4) DesiredGCSE or equivalent Maths (Grade 4) Desired
Information communications technician Level 3 (A level)
GENMAR (UK) LTD
Unit 12, The Links Business Centre Raynham Road Industrial Estate CM23 5NZ
THE IT SKILLS MANAGEMENT COMPANY LIMITED
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