Job Description

Working in a service department, the apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems and promoting continuous improvement in customer service. Level 3 Apprenticeship. them on current customer affairs and relations.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Level 3 Customer service specialist Apprenticeship Standard Apprentices will be working and will be trained within the dealership and a skills coach will visit at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course Online training will also be provided throughout the course Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment Where you'll work 1 Turner Road Worksop S81 7AE

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: English and Maths (grade 4/C or above) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills No skills required Full training will be provided

Employer

PERRYS GROUP LIMITED

Worksop, S81 7AE

Provider

SKILLNET LIMITED

About Employer

In 2015 Perrys acquired the former GK Group and its 8 Ford, Mazda, Kia and used car dealerships across Derbyshire and Nottinghamshire. This was an ideal fit for us both in terms of brands and the customer-centred focus of the group. To further drive our commitment to staff learning and development, we opened our second training centre, The Paul Millard Academy South in Aylesbury. The latest exciting development in the Perrys story has been the relocation of our Chesterfield Ford dealership. Officially opened on 21 June 2018, the brand new FordStore is the largest in Europe and offers the full range of new and used Ford cars and commercial vehicles. Explore Ford in this state-of-the-art centre through a range of fun and interactive experiences, such as the Ford Life Size Configurator.