Job Description

Working in an approved office environment, this is an exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. Duties include monitoring and solving customer problems / enquiries and processing customer's orders.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Customer Service Practitioner Level 3 Apprenticeship Standard Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course An Apprentice's training includes: Industry recognised Level 3 Customer Service Practitioner Standard qualification Functional Skills in maths and English (if required) Where you'll work Molesworth Street Rochdale OL16 1TS

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: Math's & English (grade C or Level 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Logical Team working Non judgemental Patience

Employer

PREMIER AUTOMOTIVE LTD

Rochdale, OL16 1TS

Provider

SKILLNET LIMITED

About Employer

Kia in Rochdale, a one stop shop for everything Kia. Offering new Kia and Kia approved used car sales, Kia daily rental, Fleet and business specialists, Motability, and of course full service and MOT facilities. Premier, one of the longest established Kia dealers in the UK. Selling and servicing Kia since the late nineties. Kia are leaders in the transition to new vehicle technologies and have a wide range of self-charging hybrid, plug-in hybrid, and full electric models to choose from. And with the confidence of the Kia 7 year, 100,000 mile warranty coupled with premiers renowned service support you can rest assured that every effort is in place to make your motoring a pleasure. We have fleet support packages for business users, and great PCP and HP offers for everyone, many with PCP deposit contributions*. Motability accredited and fully factory trained in product knowledge and specialise in financing options. Let us give you a part exchange valuation for your current car, you might be pleasantly surprised, and we could settle off any outstanding finance for you. Visit our Kia showrooms in Dukinfield and Rochdale to view the latest range, arrange a test drive, book a service or order some accessories. We're open 7 days.