Job Description

Working in an approved office environment, this is an exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. Duties include monitoring and solving customer problems/enquiries and processing customer's orders.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Customer Service Specialist Level 3 Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course An Apprentice's training includes: Industry recognised Level 2 Customer Service Practitioner Standard qualification Functional Skills in maths and English (if required) Where you'll work 2 Washington Towers London Road, Washington Pulborough RH20 4AJ

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: Math's & English (grade C or Level 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills

Employer

BIRCHWOOD MOTOR GROUP LIMITED

Pulborough, RH20 4AJ

Provider

SKILLNET LIMITED

About Employer

We are a local, family-run business with almost 50 years of experience; specialising in used vehicles of all makes and models. If you have a particular vehicle you are looking for, please ask one of our helpful team and we will endeavour to find something suitable for you. Previously occupied by our sister branch 'Loughborough Kia', our small showroom in mountsorrel is very well equipped to help with all of your used car needs; with main dealer experience in an independent setting we can offer you the best possible service with great value.