Job Description

We are a friendly practice looking to recruit an enthusiastic and motivated individual as a customer service practitioner apprentice. The post will be predominantly a receptionist role but may include some admin work and other duties such as helping patients with queries on the phone/face to face and booking appointments.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Customer Service Practitioner Level 2 apprenticeship standard qualification Functional Skills in English and maths if required End Point Assessment: Presentatio, Practical Observation, Professional Discussion Training location to be confirmed Where you'll work THE CROWN MEDICAL CENTRE VENTURE WAY TAUNTON TA2 8QY

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: English and/or maths (grade A*-C/9-4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Customer care skills Administrative skills Other Please consider how you will travel to the place of work, particularly if you rely on public transport.

Employer

The Crown Medical Centre

TAUNTON, TA2 8QY

Provider

SOMERSET SKILLS & LEARNING CIC

About Employer

We are a GP Practice in Taunton, providing medical care and support to over 10,000 patients. Our well-appointed building and state-of-the-art facilities greatly help us to provide top quality modern medical care.