Job Description

Provide an excellent service to all customers appropriately through all media i.e. face-to-face, telephone, email and to be a point of call for visitors in person or by telephone Use various computer packages (including word processing, databases and spreadsheets) to produce a wide range of documentation in line with corporate standards Maintain electronic and manual filing and retrieval systems in an efficient and organised manner, and to archive records as required Provide high quality administrative support under the supervision of the Cross College Personal Assistant Contribute to and support projects seeking to improve the student experience as required Support in the organisation of, and participate in College events as required Order hospitality and resources as required and be responsible for the up keeping of stored stationery Distribute post and deliver outgoing mail to the post room in a timely manner Use relevant database programmes (ProSolution, iTrent, Pro-Monitor etc. - training will be provided) Undertake other duties commensurate with the level of the post under the supervision of the Area PEA The training you will be getting Level 3 Apprenticeship Standard No. 55 Business Administrator: Level 3 Business Administrator Standard - Knowledge, Skills and Behaviours Level 2 Functional Skills in English, maths and ICT, if required (exemptions apply) Training will take place one day a week, in the workplace What to expect at the end of your apprenticeship The administrative role may be a gateway to further career opportunities, such as management or senior support roles within the college.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Initiative

GCSE or equivalent Maths (Grade 4-9) EssentialGCSE or equivalent English (Grade 4-9) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

Bridgwater and Taunton College

Bridgwater Centre Bath Road Bridgwater TA6 4PZ

Provider

BRIDGWATER AND TAUNTON COLLEGE