Job Description

This is a great opportunity for a proactive team player to join our expanding team, not only assisting with customer service duties, but also helping the business make improvements and optimise productivity and resolutions.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work On completion of this apprenticeship, you will hold a Level 3 Apprenticeship in Customer Service Specialist Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice's needs, the frequency of these sessions may vary Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required. Where you'll work Unit 5 Hartlebury Trading Estate, Hartlebury Kidderminster DY10 4JB

Required Skills & Qualification

Desirable qualifications Other in: GCSE or equivalent in English (grade 4-9 or Level 2 equivalent) GCSE or equivalent in Maths (grade 4-9 or Level 2 equivalent) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Administrative skills Team working Initiative Can do attitude Microsoft office skills

Employer

INSPIRE ATA LIMITED

Kidderminster, DY10 4JB

Provider

SCCU LTD

About Employer

About the employer: Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 2nd in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2023-2024. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of race, disability, age, religion or belief, sexual orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.