Job Description

Liaising with customers over service and operational issues with our equipment Occasionally assisting with repair of machines both on site and in our yard Occasional travel throughout the UK and Ireland in company vehicle (supervised) Assisting with refurbishment of secondhand machines ready for resale or hire Inspections of machines in readiness for sale or to check for warranty issues Management and health and safety responsibility for the operation of our yard and workshop including the equipment Building strong relationships with customers and managing their expectations when dealing with maintenance issues Answer office telephones when required and generally assist others with ad hoc needs Regular assistance with upkeep of company premises Deal with customer phone and e-mail enquiries for spare parts, search spares manuals for correct parts and, if necessary, consult with service staff to ensure correct identification of parts required Ensure stock room tidy and parts labels in order Assist with annual stock take Assist with maintaining company™s buildings, fixtures and fittings Cover for both Spare Parts Manager and Service Manager when required The training you will be getting Maintenace and Operations Engineering Technician. Workplace. 36 Months - monthly engagement with performance coach. What to expect at the end of your apprenticeship We are committed to retain talent within our organisation and there are various roles the successful person can move into upon completing the apprenticeship. These include Service & Breakdown Technician, Operations Management, Health & Safety, Spare parts administrator, Engineer, Technician all in a full-time employment capacity.

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Non judgemental, Patience, Physical fitness

GCSE or equivalent English (Grade C/4 or above) EssentialGCSE or equivalent Maths (Grade C/4 or above) Essential

Apprenticeship Standard

Maintenance and operations engineering technician Level 3 (A level)

Employer

Casagrande UK

BUILDING 1070 WESTCOTT VENTURE PARK WESTCOTT HP18 0XB

Provider

ACTIVATE LEARNING