Dealing with incoming telephone enquiries from current and potential new members Telephone exit interviews with lapsed members Dealing with membership renewals and processing payments Dealing with customer email enquiries There will also be a requirement for basic administration duties to be completed, such as filing, faxing and photocopying Copy typing Postal duties – distribution and franking of post Data input Collating information and problem solving
Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working
GCSE or equivalent English (Grade 4/C) DesiredGCSE or equivalent Maths (Grade 4/C) Desired
Customer service practitioner Level 2 (GCSE)
NMTF LTD
HAWSHAW LANE HOYLAND BARNSLEY S74 0HA
NATIONAL BUSINESS COLLEGE LIMITED
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