Job Description

To ensure all incoming calls are reported in a timely manner To ensure participation in team meetings and other team events To ensure training and further development is undertaken as and when required To participate in and support activities that promote the dignity of service users, their families, and our carers To undertake any house-keeping exercises where necessary To identify and inform the management team of any late or potentially missed service user calls To assist with the influx of service user packages, checking for capacity and if successful uploading the documentation onto our online software To support the Office Administrator to carry out client satisfaction surveys and report on the results To inform the management team when client support plan reviews are due for renewal

Training and Qualification

Level 3 Business Administrator Apprenticeship Standard

Required Skills & Qualification

Attention to detail, Organisation skills, Administrative skills

GCSE or equivalent English (Grade C/4) DesiredGCSE or equivalent Maths (Grade C/4) Desired

Apprenticeship Standard

Business administrator Level 3 (A level)

Employer

TRINITY HEALTHCARE PLUS LIMITED

15 ACADEMIA AVENUE BROXBOURNE EN10 6FW

Provider

FIRST RUNG LIMITED