Job Description

To ensure that all medicines and appliances dispensed are checked against the prescription Take orders and requests from patients over the phone To answer any incoming phone calls appropriately To be able to process incoming prescriptions from the doctors and label correctly Ensure Controlled Drugs (CDs) are ordered, handled, recorded appropriately Meeting and greeting patients politely, handing out prescriptions to patients or their representative, checking the patients name and address when handing them out To collect NHS prescription charges due and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient Dispense private prescriptions, calculating cost to the patient, ensure records of private prescription and charges are kept appropriately, issue receipt to the patients appropriately To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions Ensure all prescription money is balanced daily and queries resolved at the time of balancing. To endorse paper prescription forms as appropriate, collate and forward the forms to the administrator for processing prior to sending off to the PPA To operate efficient stock control appropriate to the needs of the pharmacy with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock Checking goods in received from suppliers appropriately in relation to the SOP’s To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order Disposing of patient returned medications using the yellow bin, any CDs to be disposed of following the procedurePreparing Blister packs where required (training provided if needed) Ensuring all items are ready for the delivery service in an appropriate timely manner ready for the delivery driver To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service Able to work efficiently and prioritise work load according to importance in order to get all work completed before the end of the day

Training and Qualification

Successful candidates will be able to achieve a Pharmacy Services Assistant Level 2 The location of the training will be between Preston College and Wyvern Pharmacy at 81 abbey Street, Accrington, BB5 1EH The training will be allocated internally and you will get 1 day off during the week to complete time to study

Required Skills & Qualification

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Non judgemental, Patience

GCSE or equivalent English (Grade 4) EssentialGCSE or equivalent Maths (Grade 4) EssentialGCSE or equivalent Science (Grade 4) Desired

Apprenticeship Standard

Pharmacy services assistant Level 2 (GCSE)

Employer

Wyvern Pharmacy

Wyvern Pharmacy 81 Abbey Street Accrington BB5 1EH

Provider

PRESTON COLLEGE