Job Description

Develop and build relationships to ensure a high level of customer service is provided to clients Maintain a high level of awareness of market fluctuations in rates and charge Negotiate and re-negotiate rates with carriers that are beneficial to customers Provide quotations to customers, within short timescales, taking account of transit times, routes, and opportunities for minimising customer costs by utilising sharing between carriers Maintain profit and loss data for all accounts Requests and queries are resolved and actioned quickly and efficiently Communication with overseas agents and clients is clear precise and effective Accurate & timely reporting to department manager Take ownership of own training and development so as to continuously improve and develop, including training new starters where required The training you will be getting Procurement and Supply Assistant, Level 3 (A level) apprenticeship standard: Training delivered by training provider Fareport with regular sessions with course coach and assignments Full training in Metro Shipping systems and processes Internal support from Training Manager, Departmental Manager and wider Trade and Commercial Team What to expect at the end of your apprenticeship Move into a fully commercial role within the business

Required Skills & Qualification

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

GCSE or equivalent English (Grade 5 & above) EssentialGCSE or equivalent Maths (Grade 5 & above) Essential

Apprenticeship Standard

Procurement and supply assistant Level 3 (A level)

Employer

METRO SHIPPING LIMITED

2700 The Crescent Birmingham Business Park Birmingham B37 7YE

Provider

FAREPORT TRAINING ORGANISATION LIMITED