Job Description

Assist in the delivery of an efficient, flexible professional responsive repair and void service, delivering quality repairs for customers and enhancing our levels of satisfaction with Hyde residents.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION. On programme Training: Level 2 Property Maintenance Apprenticeship Standard Level 1 and/or 2 Functional Skills in maths and English Institute of Apprenticeship Certificate End-Point Assessment: Synoptic practical assessment Synoptic knowledge assessment Interview Where you'll work Unit 1 Royal Oak House Doust Way Rochester ME1 1FF

Required Skills & Qualification

Desirable qualifications GCSE or equivalent in: Maths and English (grade A*-C / 9-4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Active Listening Proactive Attitude Other Essential Skills and Experience: * Problem-Solving Skills * Attention to Detail * Understanding and adherence to safety protocols and regulations to prevent accidents and injuries. * Soft Skills: * Ability to understand and follow verbal and written instructions. * Good interpersonal skills for working with supervisors, colleagues, and customers. * Ability to work collaboratively in a team environment. * Efficiently managing time to complete tasks and meet deadlines. * Willingness to continuously learn and adapt to new technologies and methods. Apprenticeship : Great Communication - Use appropriate methods to express information in a clear and transparent way and communicate well with a variety of people and our apprenticeship programme. Making things happen - Working effectively towards challenges and demonstrating both independent and team effort qualities. Full driving licence drivers with no penalties, will be allocated with a Hyde van after passing their 6-month probation. Aside from this, apprentices will be required to travel to a Hyde office for transport to sites, visiting customers homes in various locations. Enthusiastic about Learning and Developing - Actively improve personally and professionally, by applying new technical, knowledge, behaviours, skills pursuing a good attitude towards reflect and learn.

Employer

Hyde Housing Association

Rochester, ME1 1FF

Provider

LONDON SOUTH EAST COLLEGES

About Employer

Hyde are a not-for-profit affordable housing provider in London and Southeast, which Hyde have been doing for 60 years. Our trades apprenticeships are based within our maintenance team who carry out our domestic responsive repairs in Kent for our residents.