Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review customer satisfaction, using evaluating tools and data
No college attendance required, training provided in house Apprentice will be working towards Level 2 Customer Service Practitioner Standard Regular meetings with one of our dedicated Skills Coaches, at least every 28 days
Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Team working, Patience
GCSE or equivalent English & Maths (Grade 4 or above) Desired
Customer service practitioner Level 2 (GCSE)
Brian Currie Northampton
Gayton Road Milton Malsor Northampton NN7 3AB
SKILLNET LIMITED
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