Job Description

We're looking for an Support Technician Apprentice with a passion to deliver top-tier technical support while also building meaningful relationships with clients. In this role, you'll have the opportunity to work with a diverse client base, applying your newly found technical prowess and interpersonal skills to make a real difference.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group Where you'll work UNIT 1A MERCIAN PARK MERCIAN CLOSE ILKESTON DE7 8HG

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: English (grade 4) Maths (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Initiative Non judgemental Patience

Employer

INTERACTIVE DATA TECHNOLOGY LTD

ILKESTON, DE7 8HG

Provider

CHESTERFIELD COLLEGE

About Employer

IDT are not your typical Managed Service Provider (MSP). We are a forward-thinking and humanised MSP dedicated to providing exceptional IT support while putting people first. Our mission is to empower businesses with technology solutions that enhance their productivity and success. If you're an experienced IT Support Engineer looking to join a team that values both technical expertise and genuine human connection, we want you on board.