Job Description

Firebrand Training have an exciting new opportunity for an Apprentice Technical Analyst with Cambridge Support Ltd, a full Managed Service Provider offering a wide range of IT services based in St. Neots, Cambridgeshire.

Training and Qualification

Work As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work Firebrand's sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician: Maintenance or repair of systems faults Support for the roll-out of installation and commission of new systems or upgrades Network Technician: Installation and commission of networks Maintenance or repair of network equipment Installation, configuration or maintenance task on either ICT related hardware or software Where you'll work 6 Eaton Court Road, Colmworth Business Park Eaton Socon St. Neots PE19 8ER

Required Skills & Qualification

Essential qualifications GCSE or equivalent in: 5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent)) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Team working Interest in technology Confident Telephone skills Able to troubleshoot issues Enthusiastic Willingness to learn Able to manage workload Time management skills

Employer

CAMBRIDGE SUPPORT LIMITED

St. Neots, PE19 8ER

Provider

FIREBRAND TRAINING LIMITED

About Employer

Cambridge Support is an award-winning IT services organisation focused on working with small and medium sized organisations offering next generation IT services. We focus on cloud platforms such as Microsoft 365 and Google Workspace, as well as support businesses with on-premises infrastructure.