Do you have the interpersonal helpdesk skills employers want? Desktop Support Technician (DST) certification from the Helpdesk Institute (HDI) says you do. Desktop support is a fascinating technical challenge, but you'll need to go beyond the techy details if you want to be a successful support technician. Employers expect you to have plenty of customer-relation soft skills as well. Whether you're new to desktop support or building on other certifications you've earned -- like Microsoft's MCDST or MCITP: Desktop Support Technician -- DST certification sets you apart as a well-rounded technician with the soft skills employers covet. All trademarks and copyrights are the property of their respective holders.
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