Designed products surround us all and range from bus tickets to buildings. This unit focuses firmly on usability and the increasingly important phenomenon of people-centred design. It aims to inform consumers of design (i.e., all of us) about this crucial characteristic of design. The unit is derived from the Open University course T211 on Design and Designing, but as well as stimulating interest in areas of concern for producers of design it might also provide an introduction to engineering, manufacturing and business studies. After studying this unit you should: have gained a knowledge and understanding of the principles of user-centred designing; be able to criticise some everyday products from a user's point of view; be able to suggest and apply some appropriate methods for researching how users interact with products; be able to apply comparison and evaluation skills, including constructive criticism of everyday products; be able to apply observational skills in the context of both your own and others' use of products.
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