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This course is an introduction to electronic government (e-government). Our basic premise that the governments' use of Information and Communication Technology (ICT) is not an end in itself, certainly not a technical exercise, but a tool to achieve better government. e-Government includes all measures to further this goal with the combination of ICT and the necessary organisational improvement. This definition is the point of departure for the rest of the course that covers: reasons to embrace e-government, challenges to e-government, planning of e-government, front-office and back-office implementations, and the management of e-government projects.
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